Cancellation policy

This policy is written to the same standard used by Viator, GetYourGuide, and other experience marketplaces: clear windows, prepaid tickets called out, and a written confirmation.

Standard private days

72 hours (3 full days) or more before the tour start: reschedule at no charge, or refund of the deposit minus non-refundable ticket fees already paid.
Fewer than 72 hours: the deposit is retained. Prepaid tickets (GEM timed entry, royal tombs, Abu Simbel, cruise cabins) are non-refundable once issued.
No-show: treated as a late cancellation.

Multi-day, cruise, and peak dates

Christmas, Easter, and Nile cruise cabins may carry a longer window, stated on your confirmation. Those dates follow the confirmation, not this page.

Operator cancellation

If Egyptiva must cancel (guide illness, force majeure, site shutdown), we offer a full refund or a new date. We are not responsible for unused hotel nights or flights you booked independently.

How to cancel

Write to info@egyptivatours.com or WhatsApp (20) 15 5563 8881 with the guest name and date. The clock starts when we receive the message.